Got some questions? We got some answers!
Questions on buying stuff from us
What is my shirt size?
Here ya go Love. Grab a tape measure and check it out.
What's "To Order" and "In-Stock"?
IN-STOCK - means that the actual product is available
TO ORDER - means you can have us make the design but we cannot guarantee that we can use the exact same wood shape.
Why are you asking for my phone number when I purchase? Isn't my email enough?
For those here in the Philippines, we'd like to have your number just in case the courier would have problems finding you shipping address and also to make sure we can address any concerns you may have as quickly as possible. Don't worry, we won't be too clingy.
How come you won't accept Credit Cards?
It's a little tough to do so to be honest but we do have plans to add that feature. We just want to make sure we get the right one. If you've got Paypal, it can use your credit card to pay. Way safer too.
How long is the shipping time? How long will I wait for my order to arrive?
Well, it depends on where you are.
If you're within Metro Manila, around 5-7 business days.
If you're outside of Metro Manila, but within the Philippines, around 7-10 business days.
If you're from outside of the Philippines (other countries), around 10-20 business days (depending on the carrier).
How much is the shipping fee for my location?
Well, it also depends on where you are. Right now were only shipping to a limited number of countries which are:
New Zealand and Australia: $35
SEA (Cambodia, HongKong, Indonesia, Japan, Malaysia, Singapore, Thailand, Vietnam): $22
Snoop-ish Questions about us
Who are you guys?
First, we're women and yes, we're together and yes, we're currently just a 2-person + 1-puppy team as of the moment.
Are you really in Virac? Where is that?
Yes and No. Our HQ is in Virac but we have a satellite here in Manila. Virac is the awesome little island right outside of Luzon (but she's still part of luzon). It's the usual entry of storms and typhoons here.
Do you plan to have other stuff or products?
A big whopping YES! Of course we do. Anything specific you're looking for? Tell us about it. Hit up our Contact Page.